At Aeria Hair, we are committed to providing premium-quality hair products. Please review our return policy carefully before making a purchase.
Return
* We accept returns within 7 days of receiving your order, for any reason. * To be eligible, items must be unworn, uncut, unaltered, and in their original condition. * Products must be free of any odor and suitable for resale.
Non-Returnable Item
* Custom-made and special orders (including color-customized wigs) are FINAL SALE and cannot be returned or exchanged. * Wavy styles made after ordering are not eligible for return or exchange. * Discounted or low-priced items are final sale and not eligible for return or exchange.
Return Cost
* For non-quality-related returns, customers are responsible for return shipping and any processing fees. * If the item is defective, damaged, or incorrect, Aeriahair will cover the return shipping and processing fees.
Important Note
* Any odor or signs of use will make the item ineligible for return. * Cap size issues are not considered quality problems. Please confirm your measurements carefully before placing your order.
How to Return
* Please contact us within 7 days of receiving your package to initiate a return. * Returns requested after this period will not be accepted.
Refund
* Once your return is received and inspected, your refund will be issued to the original payment method within 7 business days.
